How to Cancel your Account

If you no longer wish to use your Amalgam account, you can easily cancel it by following a few simple steps. Cancelling your account will stop any future payments following the end of your subscription period, and result in the removal of all user data associated with your team. Here’s a step-by-step guide on how to cancel your Amalgam account:

Log into Your Amalgam Account

Visit the Amalgam web app and log in to your account using your registered email address and password. Make sure you have the correct login credentials handy.

Access Your Account Settings

Once you’re logged in, navigate to your account settings. You can find this by clicking on the name of your organization in the top right hand corner of the screen. If you do not see a “my team” option under this menu, then you are not an admin of your team, and you will not be able to proceed with the cancellation.

Locate the Cancellation Menu

In your account settings, look for the billing section in the left-hand menu. In the billing screen, there is an account cancellation menu that you can open by clicking on it.

Confirm Your Decision

Click on the confirmation button or follow any additional steps provided. Your account will be cancelled upon completion of this step.

Remove the Amalgam Plugins (if applicable)

If you have the Amalgam app installed in excel or google sheets, it’s a good idea to delete it after cancelling your account. This will prevent any accidental logins or unwanted notifications.

If you have any issues or questions during the account cancellation process, it’s best to reach out to Amalgam’s customer support for assistance.

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