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Troubleshooting

My Journal Entry says debits and credits are not balanced?

Most likely, this is because you either have numerical data in both the debit and credit field, or because you...

How do I contact support for help?

Amalgam is designed to make automating complex tasks as simple as possible, but there are always challenges and gotchas that...

Clearing the Excel Cache (Windows)

When it comes to Excel related issues, this fix is the equivalent of turning it off then back on again....

Troubleshooting Login Issues

For security, Amalgam requires users to log into their account in both the web app, and the Excel or Google...

Trouble with Copy/Paste when Using Resources

If you copy/paste data into an Amalgam resource, you may notice certain issues due to the way Excel handles the...

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