Troubleshooting

How do I contact support for help?

Amalgam is designed to make automating complex tasks as simple as possible, but there are always challenges and gotchas that...

Most likely, this is because you either have numerical data in both the debit and credit field, or because you...

This question may also relate to ItemRef, CustomerRef, VendorRef, ClassRef, DepartmentRef, or others. Most likely, this means that one of...

When uploading invoices or other similar records requiring you to select a QBO Item or Service, Amalgam’s sheet will give...

Quickbooks can throw a somewhat confusing error when attempting to load information including email addresses. The QBO system attempts to...

A Stale Object Error occurs when Quickbooks believes that multiple users might be attempting to edit the same record at...

If you’ve successfully created an account in our connection center but are having trouble logging into the plugin sidebar, there...